VigorACS SI, a powerful centralized management software for System Integrators to manage DrayTek`s devices in a more efficient way. VigorACS SI is based on TR-069 protocol, enables Network Administrator to set parameters, monitor status, and transfer files for the CPEs remotely but safely, therefore to provide real-time care for your customers.
The auto-provisioning function of VigorACS SI version can satisfy management needs of System Integrators with license obtained from Telco/ISP (figure 1) or only providing value-added support (figure 2) to end-users who purchase Vigor routers. Furthermore, VigorACS SI will be capable of any management work of all CPEs located in worldwide branch offices from an international company such as Figure 3..
Scenario 1 : Wholesale Provider
Scenario 2 : Value Added Support (Remote diagnostic & management)
Scenario 3 : MNC Model (Global management)
Users can reduce the high cost of administration and on-site support but still provide high-quality service remotely via VigorACS SI. For MNCs’ MIS administrator, they can fulfill various operation needs, such as VPN connections, VoIP setting or uploading new application/profiles for offices worldwide. Via VigorACS SI, Device Maintenace, such as firmware upgrade, configuration backup & restore, can also be performed remotely.
VPN wizard embedded with advanced algorithms technique - Circular Layouter lets administrators establish a VPN between CPEs which are geographically separated by just dragging the CPEs together on the WUI, then VigorACS SI would automatically send the required parameter settings to each of the CPE so that VPN connection can be established. Administrators can also choose different types of VPN connection including PPTP and IPSec to meet the different network needs.
Alarm & Log
VigorACS SI supports Alarm function to notify Network Administrator about abnormal situations. The latest alarm will also be displayed on the dashboard to catch administrator’s attention for immediate reaction. The types of alarm occurrence, level of alarm, acknowledge status are recorded thus to help supervisors evaluate each admin performance. Admin can notify CPE owner via e-mail when an error is detected to provide them up-to-date information about the CPE status.
Log view section can be divided into two major parts, which is Device Activity and System Activity. Device Activity records the action, download, reboot, parameter values, object adding and deleting executed by VigorACS SI, and allows the administrator to know exactly what and when has been done to each CPE. System part records the modification or changes VigorACS SI server, such as changing network, the name of CPE or location of CPE, and also user login activity
User Operation Management provides three levels of user authority for different types of administrators, including (from high to low) System Administrator, Administrator, and Operator. For instance, the head of IT department can be System Administrator who has access to all the network and devices, senior IT engineer can be Administrator with the access to a specific device group only, and junior engineer can be the Operator which can only monitor the device status but cannot make any changes.
The Copy Parameter feature helps Network Administrators to copy a device’s configuration to others easily. When it comes to hundreds of Vigor devices at the same time, it’s not easy to setup device one by one in person. However, with Copy Parameter feature, Network Administrators can copy the configuration from a working device to other same models. Moreover, VigorACS SI also provides a feature to make sure the configuration of remote device will be accidentally changed by the local staff, learn more by visiting our application note How to prevent CPE's settings from being changed by the end-users on VigorACS SI?